By accessing or using our Platform, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT
Personal Information You Provide
We collect information you voluntarily provide when:
- Creating an account
- Placing an order
- Subscribing to newsletters
- Contacting customer support
This may include:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by third-party gateways)
- Order details and preferences
- Messages sent through support/contact forms
- Automatically Collected Information
- IP address
- Device type and operating system
- Browser type
- Pages visited and interaction data
- Cookies and similar tracking technologies
- Third-Party Sources
- Advertising and analytics partners
- Payment service providers
- Social logins (if used)
- HOW WE USE YOUR INFORMATION
- Order Fulfilment
- Process and deliver purchases
- Confirm and update order status
- Manage returns and refunds
- Account Management
- Create and maintain your account
- Customise your experience
- Store preferences
- Communication
- Respond to inquiries
- Send order confirmations and shipping notifications
- Provide support and updates
- Marketing (With Consent)
- Send newsletters and promotions
- Personalise marketing content
- Analyse campaign performance
(You may opt-out at any time.)
- COOKIES AND TRACKING TECHNOLOGIES
We use cookies to improve experience, remember preferences, and analyse traffic.
You can control cookies via browser settings.
- SHARING YOUR INFORMATION
We may share data with:
- Service providers
- Analytics and advertising partners
- Legal authorities (when required by law)
- Subsidiaries and affiliates
We do not sell personal information.
- PAYMENT SECURITY
We use secure encrypted gateways.
We do not store full credit card details.
- INTERNATIONAL DATA TRANSFER
Data may be transferred internationally in compliance with laws.
- DATA RETENTION
We retain data as required for legal and operational purposes, then delete or anonymise it.
- YOUR RIGHTS
You may have rights to:
- Access
- Correct
- Delete
- Restrict processing
- Object to marketing
- Data portability
Contact: support@6knot4.com
- CHILDREN’S PRIVACY
Not intended for persons under 16.
- THIRD-PARTY LINKS
We are not responsible for external sites’ privacy practices.
- SECURITY MEASURES
We implement reasonable technical and organisational protections.
- CHANGES TO THIS POLICY
We may update this policy and will post changes with a revised date.
- CONTACT US
Email: support@6knot4.com